Tristar Medical Group

Reviews of Tristar Medical Group

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  Rachel Sommers Added May 24, 2023

  ★ ☆ ☆ ☆ ☆
  Could not discourage this clinic any more! Reception staff are rude and condescending. Dr Ayman should not have license to practice!; rude, degrading and just blatantly does not know the bare minimum about simple practices.
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  bonnie rich Added May 13, 2023

  ★ ★ ★ ★ ☆
  I see dr Tooba. She is fantastic.
  I took a point off the rating because reception staff are very cold, borderline rude. Super unfriendly, sour, must hate their job.
  Can’t get through to clinic by phone. The voice message says to book on line or ring 000 in an emergency. Then hangs up.
  If you try to book an appointment through the receptionists, they book you way into the future. If you book on line you can get in the next day.
  Also they recently stopped bulk billing
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  Brendan Adams Added May 09, 2023

  ★ ☆ ☆ ☆ ☆
  How do you give negative stars?
  Staff are poorly trained, rude, inept and void of any compassion and empathy. Dr Ayman Mourtada is arrogant, belligerent, and unprofessional. How is this guy even qualified to be a GP.
  We've had a family emergency, where the police, coronors office, funeral home, family and hospital staff have ALL been urgently trying to get hold of Dr Mourtada for days. He has repeatedly ignored all of the calls and even went home early one day when he had no patients booked in. I can't imagine Dr Mourtada will be practicing for much longer once all these organisations submit their complaints to AHPRA.
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  Tori rose Wright Added May 04, 2023

  ★ ☆ ☆ ☆ ☆
  I called to see if they had any appointments this afternoon and before I could even finish what I was saying the receptionist cut me off and advised no we are fully booked out.. would of been nice to actually finish what I was saying/asking..
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  S P Added May 02, 2023

  ★ ★ ★ ★ ★
  I have nothing but praise for this clinic. I have been attending for the last 3-4 years on a regular basis due to chronic issues. I have found both doctors are willing to listen to your concerns respectfully unlike other doctors I have seen elsewhere throughout my life. To be able to have a doctor that doesn’t jam their unwanted opinions down your throat has been an absolute blessing.
  Over the years there has been a couple of different reception staff and I can honestly say they have always gone above and beyond to squeeze me in at next to no notice or call me if there is an issue with an appointment time. I’ve never had any issues with staff or doctors at any time. They’ve been fantastic.

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